Scott Klein
Senior Client Success Manager - Avercast
- Role
- Senior Client Success Manager - Avercast at TransImpact
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Scott Klein
As a Senior Client Success Manager at TransImpact, my focus centers on driving client satisfaction, retention, and account expansion. Leveraging expertise in Supply Chain Planning, SaaS, and data analytics, I partner with clients to understand their goals, provide tailored strategies, and deliver measurable value. I am dedicated to fostering strong relationships and empowering clients to achieve business success. My commitment to exceptional customer service and a results-driven approach aligns with my mission to create lasting value for the organizations I support.
Experience
Senior Client Success Manager - Avercast
Mar 2024 — Present · Charlotte, NC, US
Experienced client success manager working to create raving fans of TransImpact\'s Avercast solution. My primary focus is client satisfaction, retention, and account growth. On a daily basis I strive to build relationships through exceptional customer service, a keen understanding of client needs & goals, and strategizing ways to deliver lasting value and success.
Education
Pennsylvania State University-Erie Campus
Bachelor of Science (BS), Project and Supply Chain Management
2011 — 2015
Skills
- Time Management
- Public Speaking
- Teamwork
- Microsoft Office
- Customer Service
- English
- Research
- Sql
- Photoshop
- Access
- Social Media
- Microsoft Word
- Microsoft Excel
- Powerpoint
- Microsoft Access
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