Scott Keefe
Director, Retirement & Income Solutions Call Center at MetLife
- Role
- Director, Retirement & Income Solutions Call Center at Metlife at MetLife
- Location
- Natick, MA, US
- LinkedIn followers
- 500 followers
Experience
Director, Retirement & Income Solutions Call Center at Metlife
Jan 2026 — Present
Education
Anna Maria College
Bachelor's, Liberal Arts - Philosophy
1995 — 1999
Skills
- Performance Management
- Property & Casualty Insurance
- Problem Solving
- Operations Management
- Call Center
- Risk Management
- Business Analysis
- Vendor Management
- Management
- Ivr
- Time Management
- Human Resources
- People Management
- Coaching
- Insurance
- Customer Satisfaction
- Training
- Change Management
- Customer Relations
- Business Process Improvement
- Underwriting
- Call Centers
- Customer Service
- Process Improvement
- Leadership
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