Scott Jakovac

About Scott Jakovac

Highly effective, methodical and detail-oriented leader with over ten years of experience in project management and the telecommunications industry. More recently, six years of corporate sales and relationship management in the highly competitive print industry. Accurately evaluates corporate structure, including divisions in sales, marketing, management, accounting, systems coordination, facilities and human resources. Plans effectively, to achieve large-scale goals and recommend strategies for action to ensure success. Collaborates with teams to complete projects within deadlines and within budget. Researches and assesses emerging trends to develop solutions for stability and profitability.

Experience

1. Rsc - Regional Solutions Consultant

   FedEx Office

   Mar 2015 — Present · East Lansing, MI, US

   The Regional Solutions Consultant (RSC) is a customer-focused position responsible for customer satisfaction by providing responsive service that enhances the delivery of FedEx Office (FXO) products and services. The role encompasses extensive interaction with customers, over the phone, in-center and out of the center gathering customer data to grow customer spend in the sales market. The RSC works with minimal instruction and supervision and interacts on a daily basis with customers, store managers, team members and vendors accomplishing established business objectives.

Education

• Alma College

  Marketing

  1989 — 1993

• Davenport University

  Bachelor's degree, Marketing

  2009 — 2010