Scott Jacobson

About Scott Jacobson

Accomplished and versatile Information Technology professional with the ability to successfully evaluate, design, install, configure and support information technology, telecommunications, AV, and facilities operations. Proven record of achievement designing, developing, and implementing first-rate technology solutions. Organized, results oriented problem solver and team player with expertise in overseeing technology improvement initiatives, managing change implications, distilling complex technical ideas to a general audience, and aligning technology services with business goals.

Experience

1. IT Support Supervisor, West Coast

   Internova Travel Group

   Apr 2023 — Present · Beverly Hills, CA, US

   Responsible for overseeing the work of IT staff, coordinating projects, and ensuring that the department is providing white-glove service to our agents and staff.• Assisted with growing support team by reviewing resumes and interviewing candidates.• Selected to be on small team to engage with Microsoft to assess and deliver Copilot to the company, to better automate and orchestrate business processes across the organization.• Led corporate division’s GDS migration to Travelport+. Worked closely with vendor, stakeholders, and end users to successfully deploy the latest version of software suite to over 300 agents.• Helped with multiple business migrations, most notably Altour, a company of around 800 employees.• In 2024, selected to be a Cultural Ambassador for company’s inaugural program to foster a positive and inclusive company culture.

Education

• University of Wisconsin-Madison

  BA

Skills

• Hd Video
• Avid
• Film Production
• Social Media
• Production Managment
• Entertainment
• Art
• Avid Media Composer
• Visual Effects
• New Media
• Video
• Post Production
• Film
• Video Production
• Media Production
• Radio
• Documentaries
• Final Cut Pro
• Multimedia
• Television