Scott McAllister

About Scott McAllister

I am a self-starter, team player, and strategic thinker, with broad experience: • personnel, program, and project management experience, • strong leadership, communication, and technical skills • development experience using agile, iterative and waterfall methodologies to deliver timely results. I have 20+ years’ experience bridging the gap between technical and non-technical parties inside and outside of a large, matrix-managed, global corporation to plan, deploy, and support technical solutions. From managing 60+ people supporting the IBM web site, to administering servers, to deploying multi-million dollar collaboration solutions, I am comfortable in many roles. Technical Skills: SIP School SSVVP Certified Collaboration Products: Cisco WebEx family, Crestron, Extron, Shure, Spinetix Desktop Platforms: MS Windows and Apple macOS Applications: MS Project, MS Word, MS Excel, MS PowerPoint, WebEx, Zoom, Elementi, Crestron Fusion Unified Communications solutions with Genesys and Cisco UCCX/UCCE

Experience

1. Unified Communications Support Engineer

   Crestron Electronics

   Aug 2019 — Present · Raleigh, NC

   I am currently support team for Unified Communications at Crestron Electronics, located in Rockleigh, NJ, but I work remotely from Raleigh, NC. I support the Flex product set which integrates closely with Microsoft Teams. I am a certified Microsoft Teams Administrator Associate.

Education

• University of Missouri-Columbia

  MS