Scott Harris
Director of Virtual Care @Methodist Health System
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WORK HISTORY
Director of Virtual Care @Methodist Health System
Richardson, TX, US
Directs the activities of Virtual Care strategies to ensure development, coordination and evaluation of Virtual Care initiatives across the healthcare continuum and makes recommendations for improvement based upon evidence-based research and protocol.* Serves as a clinical and operational subject matter expert on Virtual Care. and assists in the development of all communication, training, and policies and procedures for all virtual care activities.* Designs and orchestrates the delivery of applicable communication to internal and external customers on the development and implementation of new virtual care modalities.* Partner with clinical, IT, quality, legal, & business planning stakeholders to identify virtual care priorities including new care models, vendor selection, implementation management.* Understand the needs of both clinicians and patients, and translates that understanding into financial responsibility, expand access, improve clinical outcomes, reduce cost of care delivery, and enhance provider and patient experience.* Responsible for developing, implementing, monitoring, and evaluating the performance of virtual care services and technology including quality, service, access, and customer satisfaction to include assisting in the development of success metrics and dashboards.* Responsible for effective fiscal management of Methodist Medical Group virtual care programs.* Maintains awareness and participates in Continuous Quality Improvement (CQI) to ensure a safe patient environment. Maintains appropriate quality control programs to ensure the services’ continuous improvement.* Identify and analyzes the design of jobs, work processes, and work flows for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of Methodist.
EDUCATION
University of Alabama at Birmingham
Masters of Business Administration, Healthcare Adminstration
University of Mississippi
Bachelor of Business Administration, Marketing/Finance
ABOUT SCOTT HARRIS
Experienced Financial Data Analyst with a demonstrated history of working in the hospital & health care industry. Skilled in development, deployment and diffusion of virtual care and clinical innovation strategies with an intentional focus on financial, qualitative and quantitative data analysis, and vendor management, Decision Support, Healthcare, Leadership, Business Process Improvement, and Life Insurance. Strong information technology professional with a Masters of Business Administration focused in Healthcare Administration from University of Alabama at Birmingham.
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