Scott Hadley

Sr. Manager, Customer Success at NiCE

Role
Sr Manager, Customer Success at NiCE
Location
Arlington, TN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Scott Hadley

I am an experienced IT Account Manager and partner servicing Global Enterprise accounts. My track record includes service delivery; customer success; operations management; support of large scale projects pre and post deployment; sales and renewals; contract negotiations; and ensuring client’s business needs are met on a daily basis. I am skilled in Management, Service Delivery, Customer Success, Operations Management, Sales, Contracting, Management, Contact Center Solutions, Cloud Based Solutions, NICE Product Suite, Cisco Products and Equipment, Salesforce, Oracle, Net Promoter Score, Data Centers, Workforce Management, Speech Analytics, Trouble Ticket Programs and Resolutions, Microsoft Office Suite.

Experience

  1. Sr Manager, Customer Success

    NiCE

    Jun 2025 — Present

Education

  • University of Memphis

    Master of Science - MS

    2013

  • University of Memphis

    Bachelor of Arts (B.A.) and Master of Science (MS), Anthropology/History (B.A.), Earth Sciences (MS)

    2008 — 2013

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Scott Hadley — Sr Manager, Customer Success at NiCE in Arlington, TN, US | Unifers