Scott Hadley
Sr. Manager, Customer Success at NiCE
- Role
- Sr Manager, Customer Success at NiCE
- Location
- Arlington, TN, US
- LinkedIn followers
- 500 followers
About Scott Hadley
I am an experienced IT Account Manager and partner servicing Global Enterprise accounts. My track record includes service delivery; customer success; operations management; support of large scale projects pre and post deployment; sales and renewals; contract negotiations; and ensuring client’s business needs are met on a daily basis. I am skilled in Management, Service Delivery, Customer Success, Operations Management, Sales, Contracting, Management, Contact Center Solutions, Cloud Based Solutions, NICE Product Suite, Cisco Products and Equipment, Salesforce, Oracle, Net Promoter Score, Data Centers, Workforce Management, Speech Analytics, Trouble Ticket Programs and Resolutions, Microsoft Office Suite.
Experience
Sr Manager, Customer Success
Jun 2025 — Present
Education
University of Memphis
Master of Science - MS
2013
University of Memphis
Bachelor of Arts (B.A.) and Master of Science (MS), Anthropology/History (B.A.), Earth Sciences (MS)
2008 — 2013
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