Scott Gibson
Digital Culture Change Manager @NIE Networks
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WORK HISTORY
Digital Culture Change Manager @NIE Networks
Belfast, GB
Led digital culture change across major programs including CIO Target Operating Model (~100 staff), Microsoft 365 Transformation (~1,600 staff), and Customer Engagement Platform.Designed and implemented strategic change management and training plans aligned with organisational goals (ADKAR).Oversaw full lifecycle change management from concept to delivery, ensuring successful adoption and outcomes.Established governance frameworks and risk mitigation strategies to support transformation success.
EDUCATION
Queen's University Belfast
Senior Executive Programme, William J Clinton Leadership Institute
Ulster University
Master of Engineering - MEng Hons, Engineering Management
ABOUT SCOTT GIBSON
I’m someone who cares deeply about helping people feel confident with technology and change. My background spans consulting, transformation, and engineering, but the common thread has always been the same: making things easier, clearer, and more human for the people who use them.At NIE Networks, I lead digital culture change organisationally and across programmes like Microsoft 365, Target Operating Model, and our Customer Engagement Platform. My work focuses on listening first, understanding what really matters to people, and then shaping practical, achievable ways to help them adopt new tools and ways of working.I’ve learned that successful change isn’t about big presentations or shiny tech — it’s about trust, clarity, and meeting people where they are. I enjoy building relationships, simplifying complexity, and creating environments where people feel supported rather than overwhelmed.If you’re interested in digital culture, people‑centred change, or simply sharing ideas on how to make technology feel more human, I’m always happy to connect.
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