Scott Franklin
Customer success expert with over 15 years of experience | Scaling SaaS GTM, Reducing Churn & Driving Expansion | Team Builder (P&L / NRR / CX Ops)
- Role
- Senior Manager, Customer Success Advocacy at Ciena
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Scott Franklin
Specialties:*SaaS Lifecycle Management *Enterprise Account Management *Project…
Experience
Senior Manager, Customer Success Advocacy
Aug 2022 — Present
Education
University at Buffalo
Bachelor of Arts
Skills
- Account Management
- Change Management
- Online Advertising
- Vendor Relationship Management
- Mobile Advertising
- Social Media Marketing
- Rich Media
- Doubleclick
- Competitive Analysis
- Start-Ups
- Web Analytics
- Integrated Marketing
- Digital Strategy
- Google Analytics
- Social Media
- Digital Media
- Salesforce.com
- Project Management
- Strategy
- Digital Marketing
- Lead Generation
- Vendor Management
- Process Improvement
- Advertising
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.