Scott Ford
IT Development Supervisor in Telecom| Solutions Analyst | Increased Productivity by 10% & Revenue by $85M | 15 years in Telecom | EPC | CRM | Product Lifecycle Management | MVNO & IoT | Telecom to Utilities
- Role
- Solutions Analyst at Madison Gas and Electric
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Scott Ford
I am an IT leader and solution analyst with 15+ years of experience driving OSS/BSS…
Experience
Solutions Analyst
Jun 2025 — Present · Madison, WI, US
Support operational and business needs by effectively triaging new requests and consulting with stakeholders. • Act as the primary CRM support contact, ensuring seamless communication between software vendors and end users. • Analyze project issues and success factors, leading to improved project outcomes and enhanced operational efficiency.
Education
Milwaukee Area Technical College
Associate's degree, Welding Technology
2002 — 2005
The University of Arizona Global Campus
Bachelor of Applied Science - BASc, Information Technology
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