Scott F.

Account Executive @New Era Technology

Manhattan, NY, US

Present New Era offerings that align with the client’s current objectives and future goals.•Maintain and grow strong relationships with existing accounts, ensuring consistent communication and satisfaction.•Analyze operational data and contribute to reporting efforts to forecast the sales funnel and assess profitability.•Keep customer records and sales activities accurate and up-to-date within the CRM system.•Deliver strategic account presentations to executive leadership, providing insights and actionable recommendations.•Coordinate effectively with internal departments and leadership to support seamless client relationships, especially around project delivery and operational support.•Represent the company at trade shows, industry events, and client meetings to promote New Era’s products, solutions, and services.•Assist in resolving customer issues or complaints related to sales or service, ensuring timely and effective resolutions.•Collaborate with department leaders to plan marketing and advertising strategies and gather necessary product and solution information based on customer specifications.

The College of Saint Rose

Communications

Western Connecticut State University

Political Science and Government