Scott Drummond
Strategic Customer Success Manager |Account Management| Transportation/Fleet Management | Cybersecurity
- Role
- Enterprise Account Manager at Solera Fleet Solutions
- Location
- Fargo, ND, US
- LinkedIn followers
- 500 followers
About Scott Drummond
Resourceful, strategic and results-driven Enterprise Customer Success Manager with 24 years of experience in the transportation and technology sectors, specializing in SaaS and compliance-driven industries. Proven success in managing high-value enterprise accounts, fostering C-level relationships, and driving ARR growth through renewals, upsells, and cross-sells. Adept at guiding customers through onboarding, adoption, and expansion to maximize product value. Passionate about customer advocacy and aligning business objectives with scalable success strategies.
Experience
Enterprise Account Manager
May 2025 — Present · Fargo, ND, US
Managing 6.4m book of business in ARR.•I consult with large-scale transportation and logistics companies to unlock operational efficiency, improve driver safety, and enhance profitability through industry-leading fleet management technology.•24 plus years of experience and deep domain knowledge of the trucking and fleet tech space. •My consultative approach focuses on delivering measurable ROI—whether it\'s through optimizing route planning, improving ELD and regulatory compliance, leveraging video-based safety tools, or unlocking actionable insights from real-time telematics and asset tracking.
Education
Brown College
Certification, PC/Lan program
Brown College
PC/LAN
North Dakota State University
BS, Sociology - Minor: Business
1991 — 1996
Skills
- Netsuite
- Software Implementation
- Agile Methodologies
- Saas
- Technical Support
- Sharepoint
- Enterprise Software
- Integration
- Process Improvement
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