Scott Dale

Manager @Advance Financial

Branch and Remote Call Center Manager Lewisburg, Tennessee (Position terminated due to mass company layoff affected by Covid-19) Partnered with the Region Director of Operations in helping to develop and train multiple branch teams within the area. Responsible for the daily operations of a 1 million dollar location. Within 3 months, promoted to also overseeing the Remote Call Center. Streamlined branch and call center weekly meeting format now used as company standard Increased branch and call center loans by 30% Increased profit margin 22% over previous year