Scott D.
RCM - Senior Director Accounts Receivable | Healthcare Accounts Receivable Mangement
- Role
- Senior Director Accounts Receivable at Sevita
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Scott D.
I am a high-impact healthcare finance leader with 25 years of experience optimizing the…
Experience
Senior Director Accounts Receivable
Nov 2000 — Present · Orlando, FL, US
Cultivate and lead a workforce of 150+, driving team performance and employee engagementFoster a culture of integrity, respect, and collaborationImplemented leadership training program for internal staff developmentLed initiative to create tiered, job-specific titles, enhancing career advancement opportunitiesEstablished Spirit Committee to boost employee morale and engagementDevelop annual budgets and quarterly forecasts, setting goals to achieve targetsCollaborate with cross-functional leadership to ensure target achievement and enhance customer experienceReview monthly adjustments by reason for trends and communicate performance with key stakeholdersLed the transition to the shared service center model for the remaining decentralized operations, resulting in process standardization, accelerated payment cycles and workforce efficiency gainsInstrumental in implementing Power BI for daily/monthly key metric tracking and analysisImplemented clearinghouse utilization, resulting in improved clean claim rates to 96%-98% and accelerated payment cyclesInitiated outsourcing of patient statement generation and mailing, allowing staff to focus on core activitiesDeveloped streamlined procedures for efficient issue resolution, including; Payer processing issues, State recoupment limitations and credit balance management Led multi-day process improvement events with field office leaders, enhancing authorization management and billing efficiency
Education
Southern Illinois University, Carbondale
Bachelor of Science
McKendree University
MBA
John A Logan College
Associates
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