Scott Cravotta
Chief Customer Officer
- Role
- Chief Customer Officer at Genesys
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Scott Cravotta
Business and technology savvy leader with over twenty years of exceptional success in building and leading teams that deliver mission critical B2B solutions for clients seeking a competitive advantage in the marketplace. Proven record of success in sales, implementation, consulting, support, and client relationship management of complex Enterprise Class Software solutions for clients in an outsourced, SaaS or Managed Services delivery model in the Cloud.
Experience
Chief Customer Officer
Jun 2023 — Present
Education
West Virginia University
Bachelor of Science (BS), Political Science and Government
Skills
- Cross-Functional Team Leadership
- Sdlc
- Crm
- Cloud Computing
- Management
- Enterprise Software
- Saas
- Edi
- Process Improvement
- Vendor Management
- Salesforce.com
- Managed Services
- Program Management
- Integration
- Project Management
- Professional Services
- Business-to-Business (B2b)
- Software Development Life Cycle (Sdlc)
- B2b
- Outsourcing
- Customer Relationship Management (Crm)
- Bpo
- Solution Selling
- Change Management
- Business Intelligence
- Business Analysis
- Software as a Service (Saas)
- Business Process Improvement
- E-Commerce
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