Scott Bedford

Experience

1. Senior Manager of Operations

   Preferred Parking

   Jul 2008 — Present · Charlotte, NC, US

   Manager who possesses a genuine ability to connect with people, develop, and maintain customer relationships and successfully improve operational efficiency and revenues on a day to day basis.> Responsible for the management of the Valet Parking Division, the EpiCentre Parking Operation from inception, as well as special events management for the Charlotte Region. Specific responsibilities include oversight of more than in revenue production, senior customer and client point of contact, monthly account statement preparations, marketing, sales, strategic planning, provisioning as well as managing almost in payroll (150 full/part time staff members.> Successfully directed the account inception, transitions and daily management of the EpiCentre entertainment and mixed use development in uptown Charlotte NC.> Responsible for planning and oversight of a plus capital expenditures improvement project at the EpiCentre Garage.> Assisted in the implementation of the Valet Services Division within the company now serving multiple sites.

Skills

• Operations Management
• Food & Beverage
• Hospitality
• Budgets
• Coaching
• Forecasting
• Payroll
• Hotels
• Human Resources
• Recruiting
• Resorts
• Facilities Management
• Microsoft Excel
• Contract Management
• Problem Solving
• Contract Negotiation
• Business Development
• Management
• Parking
• Hospitality Management
• Scheduling
• Project Management
• Event Planning
• Customer Service
• Strategic Planning
• Training
• Employee Relations
• Customer Satisfaction
• Supervisory Skills
• Process Scheduler
• Hiring
• Restaurants
• Sales
• Event Management
• Administration
• Leadership
• Inventory Management
• Purchasing
• Team Building
• Negotiation