Scott Atondo

About Scott Atondo

General Manager overseeing full aquatics operations, including service, construction, and renovation. Responsible for driving business performance, leading high-performing teams, and ensuring exceptional client relationships. Focused on operational efficiency, project execution, and delivering quality results that support long-term growth and customer satisfaction.Forward-thinking and results-driven with over 30 years of hands-on leadership across HVAC, Refrigeration, Electrical, Plumbing, and Building Management Systems (BMS). Known for driving operational excellence through process optimization, cost reduction, and productivity improvements, leveraging both proven methodologies and modern technologies.Recognized as an assertive and enthusiastic leader with a relentless work ethic and a people-first mindset. Believes that team success starts with individual success—“It’s all about the people. Be real.” Dedicated to building high-performing teams by aligning the right people with the right roles to unlock full potential.Core Competencies:* Operational Efficiency & Cost Control* Team Leadership & Talent Development* Service Department Management* Strategic Planning & Execution* Cross-functional Collaboration* Process Optimization & Continuous Improvement* Customer Satisfaction & Retention* Technology Integration in Field OperationsProactive in identifying areas for improvement and implementing solutions that enhance performance, service delivery, and customer experience. Committed to fostering a positive work environment where teams thrive and results speak for themselves.

Experience

1. General Manager

   Landmark Aquatic

   Feb 2026 — Present · Houston, TX, US

   Leadership-driven with 30+ years of experience, including HVAC, refrigeration, electrical, plumbing, BMS, and now aquatics. Known for building high-performing teams, fostering meaningful client relationships, and driving operational excellence across service-focused environments.People-first leader who prioritizes communication, accountability, and trust, ensuring team success begins with individual growth. Skilled at aligning teams with clear goals, optimizing processes, managing projects, and delivering consistent, high-quality service.Core Competencies: • Full Business Operations Oversight • Construction & Renovation Department Management • Team Leadership & Talent Development • Operations & Service Department Management • Customer Experience, Retention & Client Relations • Strategic Planning & Execution • Project Coordination, Scheduling & Resource Management • Process Optimization & Continuous Improvement • Vendor & Parts Coordination • Conflict Resolution & Problem Solving • Performance Management & AccountabilityPassionate about developing team members, strengthening partnerships, and creating a culture where employees and clients feel valued. Committed to driving sustainable growth and measurable results through strong leadership, operational excellence, and effective project execution.

Education

• Universal Technical Institute, Inc.

  Associates Degree, HVAC

  1993 — 1994

• Univercity Technical Institute

  Associate's degree

Skills

• Hvac
• Heating
• Customer Service
• Problem Solving
• Customer Satisfaction
• Operations Management
• Team Building
• Building Automation
• Energy Management
• Customer Relations
• Contract Management
• Air Conditioning
• Troubleshooting
• Cooling
• Strategic Planning
• Team Leadership
• Account Management
• Team Management
• Energy Conservation
• Energy Efficiency
• Cooling Water
• Refrigeration
• Hvac Controls
• Plumbing