Scott Alexander
Operations Manager at Travelers
- Role
- Operations Manager at Travelers
- Location
- Norwich, CT, US
- LinkedIn followers
- 500 followers
Experience
Operations Manager
Jul 2018 — Present · Hartford, CT, US
o Operations responsibilitieso Manage teams that handle Commercial Accounts, Excess Casualty, Inland Marine and Construction Ensured that timeliness, quality and production goals are met or exceeded Develop action plans to improve results and /or to mitigate future challengeso Directly manage up to 18 Account Managerso Develop / coach/ appraise direct reports – provide regularly scheduled and impromptu feedback and support sessions monthly, conduct formal performance evaluations twice a yearo Recruit, interview and select talent for open positions within team and Leadership Development Programs (Home Office)o Collaborate with Marketing (AEs/MDs/RVP/CURE) and Home Office Support Teams – build and maintain positive relationshipso Resolve escalated issueso Manage / Participate in peripheral projectso Present to Director and/or Operations VP regional statuses/updates
Education
Eastern Connecticut State University
Bachelor's degree, Political Science and Government
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