Scot Moncur
Proud dad to 5 beautiful daughters! #LastManStanding!
- Role
- Customer Success Manager at Travelport
- Location
- Perry, MI, US
- LinkedIn followers
- 500 followers
About Scot Moncur
Over 26 years of corporate travel experience excelling in leadership and operational…
Experience
Customer Success Manager
Aug 2021 — Present
o Primary liaison between client and support teams to ensure a smooth transition in the Travelport+ upgrade and enhance customer satisfaction.o Ensure positive relationship with 12 of Travelport’s key National and Government clients.o Provide operational advice and support to aid clients in a more streamlined operation.o Engaged clients and internal stakeholders during onsite and virtual reviews and operational calls.o Provide insightful education and training on Travelport+, Worldspan and Apollo GDS systems,o Active member of the Change Champion team to provide insight and encouragement to both internal and external stakeholders about substantial changes to processes.
Education
University of Phoenix
Bachelor of Science, Marketing
2008 — 2010
Salt Lake Community College
Associate of Applied Science, Architecture
2004 — 2007
Globe University
Master of Business Administration (M.B.A.), Marketing & Human Resources
2013 — 2014
Skills
- Word
- Improvisation
- Commercial Script Writing
- Marketing
- Promotions
- Event Management
- Corporate Travel
- Marketing Communications
- Media & Entertainment
- Advertising
- Team Building
- Management
- Editing
- Adobe Creative Suite
- 3d Rendering
- Customer Service
- Photo Editing
- Account Management
- Strategy
- Business Travel
- Event Planning
- Admissions
- Excel
- Sports
- Social Media
- Travel Management
- Emcee
- Lightroom
- Voice Over
- Travel
- Leadership
- Strategic Planning
- Entertainment
- Microsoft Office
- Sales
- Email Marketing
- Photoshop
- Microsoft Word
- Writing
- Training
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