Scot Jones

Sr Network and Telephony Operations Manager @Northrop Grumman

New Kent, VA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Sr Network and Telephony Operations Manager @Northrop Grumman

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Responsibility for the day-to-day operations and oversight of network and voice operations: Management over a Sixty-Five-million-dollar budget. Manage 4 managers with an overall staff of nearly 100 employees. Work directly with internal and sector customers to create solutions to everyday issues and manage the service delivery within customer locations. Work directly with Senior Leadership to create cross functional solutions and roadmaps to drive down cost and increase performance. Manage and coach staff to develop a stronger, more resilient workforce.

EDUCATION

2017 — 2020

Ashford University

Bachelor's degree, Business Information Systems

SKILLS

IT Service ManagementVendor ManagementIntegrationRequirements AnalysisProgram ManagementIT StrategyItilSecurityEnterprise ArchitectureManagementBusiness Process ImprovementDisaster RecoveryPmoPmpSdlcProcess ImprovementIT Management

ABOUT SCOT JONES

Over 30 years of Senior IT Leadership experience with a focus on driving efficiency and team performance through the use of tools, automation and talent development. I have led many disciplines of IT including server, storage, mainframe, virtual and end user security operations. I have led engineering and solution development teams in the compute and storage areas. I have also led large teams in service delivery management to include incident and problem management.I have led and managed several large projects and stand ups in support of larger organizational goals.When it comes to leadership, I focus on the teams and the individuals to ensure they have what they need physically, mentally and emotionally to be successful.

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Scot Jones — Sr Network and Telephony Operations Manager at Northrop Grumman in New Kent, VA, US | Unifers