Stacey Coderre

About Stacey Coderre

Stacey Coderre is currently based in Denver CO graduating from the University of British Columbia and holds a Telecommunications Diploma from BCIT. Stacey has over 20 years experience in several roles in Enterprise Software Solutions ranging from Senior Support Engineer, Sales Engineer to most recently Director of Solution Architecture.Demonstrate excellent technical, relationship building and sales skills in working with prospects, customers, vendors, partners, product house and sales to ensure that optimum solutions are provided to customers.Consult with customers define business needs and propose solutions, engage implementation teams, and manage account through post implementation to ensure solution adoption and successful outcomes.Technology Evangelist. Have developed knowledge in: Unified Communications • SIP • Cloud • SaaS • AWS • Speech/Performance Analytics • Business Continuity • Security and Compliance • Voice and Screen Capture • Desktop Process Automation • SQL • Virtualization (VMWare, Hyper-V, Citrix) • Storage and Archiving Solutions (AWS S3, EMC, NetApp, Hitachi, HCP) • SaaS • CRM • CEM • VoIP/TDM • CTI integrations (Cisco, Avaya, Genesys, Aspect Predictive Dialers, IVR) • Hadoop, Microsoft.NET, IIS. Perform gap analysis on the customer\'s current architectures and workflow identifying challenges and opportunities. Excellent troubleshooting skills. Provide technical consultation and education to the internal teams on new product information. Provide presentations to user groups and Events. Involved in RFP and RFI and quoting process.Developed tools and processes for Sales Engineering.Regularly have achieved annual quota targets.

Experience

1. Principal Solutions Engineer

   Salesforce

   Jan 2022 — Present · US

Education

• The University of British Columbia

  Bachelor of Arts, Psychology

• British Columbia Institute of Technology

  Diploma, Telecommunications

  1997 — 1998

Skills

• Telecommunications
• Saas
• Enterprise Software
• Cloud Computing
• Voip
• Integration
• Call Centers
• Cti
• Cisco Technologies
• Contact Centers
• Pre-Sales
• Software as a Service (Saas)
• Solution Architecture
• Customer Relationship Management (Crm)
• Solution Selling
• Professional Services
• Salesforce.com
• Transact-Sql (T-Sql)
• Html
• Microsoft Office
• Management
• Xml
• Databases
• Sales Engineering
• Telephony
• Unified Communications
• Voice Over Ip (Voip)
• Leadership
• Data Center
• Sales
• Solution Architect