Patrick Schumacher
Sr. User Experience Designer, Visual Craftsman, and Storyteller
- Role
- Sr User Experience Designer at The Home Depot
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Patrick Schumacher
I\'m Patrick, but everyone calls me \"Schu/Shoe/Shu\", you know, like on your feet. I\'m a…
Experience
Sr User Experience Designer
Nov 2016 — Present · Atlanta, GA, US
Full-time, matrixed team member with ~1 year rotations to different areas of the business- Received 39 Personal Achievement Awards (Homer Awards) for business-wide efforts, as well as a BiT (Best in Technology) Award in July 2020 - Event Facilitation and Planning - Product kick-off; Research, synthesis, & ideation; Usability and interface creation and demonstration, Product team alignment- Received 39 Personal Achievement Awards (Homer Awards) for business-wide efforts & BiT (Best in Technology) Award in July 2021- Payments - Launched tokenized, secure solution for customer payments; Reduced Pro desk wait times, rapidly prototyped within one week; Designed remote associate PIN pad workflow- Human Resources - Created travel plan for 14 partners to 20 sites within a week of news of an impending Covid-19 shutdown that supported product development throughout 2020; Released Emergency Sick Leave Hours. Reduced call-center volume and duration by 40% of call center traffic in the first month of release with single form solution- Supply Chain - Reduced order complexity of cross-transfers and increased the throughput of flatbed transfers to our Flatbed Distribution Centers- Finance - Updated 13-year-old “green-screen” tool to a modern UI, reduced onboarding and time-on-task; Creation of EUX (Enterprise User Experience) design standard templates and libraries- Password Project Team - Removed 30-minute calls annually to remote password assistance with one month of design & development
Education
University of South Carolina-Columbia
B.A. Liberal Arts [Focus: Graphic Design]
2000 — 2004
General Assembly
User Experience Design Immersive
2016 — 2016
Skills
- Flash
- User-Centered Design
- Logo Design
- Adobe Illustrator
- Page Layout
- Storyboarding
- Adobe Creative Suite
- Illustrator
- Typography
- Presentations
- User Experience
- Photography
- Art Direction
- User Interface Design
- User Research
- Layout
- Direct Mail
- Web Design
- Graphics
- Indesign
- User Experience Design
- Mac
- Pre-Press
- Illustration
- Art
- Graphic Design
- Creative Direction
- Vector Illustration
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