Amber Hop
Customer Success Leader | Mom of 4 | Problem Solver | People-Centric
- Role
- Director of Customer Success at Impact Applications, Inc
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Amber Hop
Director of Customer Success with 15 years of SaaS experience in sales, customer success and support. 2023 World Class Leader for exceptional leadership and results. Passion for leadership development, culture and data-driven strategies to successfully scale Customer Experience teams.
Experience
Director of Customer Success
Oct 2024 — Present
Education
St. Cloud State University
BS, Marketing & Mass Comm
2004 — 2009
Skills
- Marketing
- Leadership Development
- Performance Management
- Healthcare
- Software as a Service (Saas)
- Business Development
- Strategy
- Account Management
- Healthcare Consulting
- Marketing Strategy
- Enterprise Software
- Customer Service
- Social Media
- Consulting
- Disability Management
- Saas
- Management
- Team Building
- Fantasy Football
- Sales Process
- Human Resources
- Leadership
- Insurance
- Strategic Planning
- Direct Sales
- Public Speaking
- Customer Relationship Management (Crm)
- Sales
- Team Leadership
- Solution Selling
- Recruiting
- Time Management
- Microsoft Excel
- Coaching
- Training
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