Heather Schroeder

Practice Certification Consultant @Fear Free, Llc

Tucson, AZ, US
MOBILE NUMBERS
+16•••••••35

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WORK HISTORY

May 2024 — Present

Practice Certification Consultant @Fear Free, Llc

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Phoenix, AZ, US

EDUCATION

2000 — 2002

University of Phoenix

Bachelor of Science (B.S.), Information Technology - Web Design

2002 — 2004

University of Phoenix

MBA, Business - Technology Management & Marketing

2013 — 2016

Penn Foster Group

Associate’s Degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant

1983 — 1987

Amphitheater High School

high school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

2019 — 2024

Penn Foster Group

Bachelor of Applied Science - BASc, Veterinary Technologist

1987 — 1991

University of Arizona

none, Psychology

2018 — 2018

Penn Foster Group

Certificate , Veterinary Practice Manager

SKILLS

Corporate CommunicationsPublic SpeakingCustomer Relationship Management (Crm)ResearchCrmTrade Show ExhibitorCommunicationBlackboardEventsCommunity OutreachFear Free Cat/Kitten ExamsAnimal NutritionProduct ManagementFundraisingMarketing StrategyConsiderate ApproachAdvertisingVeterinary NursingAccount ManagementStrategic CommunicationsIntranetFear Free Dog/Puppy ExamsLeadershipProcess ImprovementNewslettersLow Stress Handling (Dog/Cat)Marketing CommunicationsCurriculum DevelopmentTrainingCoaching & MentoringMarketingPublic RelationsInternal CommunicationsFear Free Vet VisitsPress ReleasesGentle Control (Restraint)Team BuildingManagementAmerican Sign LanguageMicrosoft Office

ABOUT HEATHER SCHROEDER

As a Certified Veterinary Technician (CVT) I apply my passion and expertise in companion animal nutrition and Fear Free practices to provide the best care for pets and their owners. I have been working in veterinary medicine for over five years, and I became Fear Free Certified in 2016, one of the first in Arizona to do so.In addition to performing CVT duties, I am also a speaker for Fear Free LLC, a program that aims to reduce fear, anxiety, and stress (FAS) in pets during veterinary visits. I enjoy sharing the benefits and skills of Fear Free with other veterinary professionals and pet owners, and I have helped my previous hospital achieve Fear Free Practice Certification. I also have a special skill in de-escalating frustrated clients and educating them on various medical topics, using effective and respectful communication.

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