Scholten Dsouza
Collections Manager Ii (AVP) @JPMorganChase
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WORK HISTORY
Collections Manager Ii (AVP) @JPMorganChase
EDUCATION
University of Mumbai
High School Diploma
ABOUT SCHOLTEN DSOUZA
I am an AVP at JPMorgan Chase & Co, with over 12 years of experience in Customer Success and Collections Management across various domains and industries. As a Certified Scrum Product Owner (CSPO), I leverage agile methodologies and best practices to deliver efficient and impactful solutions to complex business challenges and customer needs.My core competencies include Metric Management, Root Cause Analysis, Problem Solving, and Project Management. I excel at leading and collaborating with cross-functional teams, stakeholders, and clients to achieve optimal outcomes and customer satisfaction. I am passionate about continuous improvement, innovation, and quality in every endeavor.
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