David Schluter
Columbia Home Services
Boca Raton, FL, US
EMAILS
d••••@columbiahomeservices.com
MOBILE NUMBERS
+18•••••••71
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WORK HISTORY
Present
@Columbia Home Services
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SKILLS
Call CenterCustomer SatisfactionTrainingCall Center DevelopmentCustomer ExperienceVendor ManagementContract NegotiationCross-Functional Team LeadershipManagementTeam BuildingCoachingIvrPerformance ManagementCrmCustomer Relationship Management (Crm)Operations ManagementEnterprise Resource Planning (Erp)Process ImprovementOrganizational DevelopmentCustomer RetentionCustomer ServiceCall Center, Customer Service, Workforce Planning, Rpm, 6sigma, Crm, Ivr, PbxOutsourcingLeadershipInbound MarketingCall CentersWorkforce Management
ABOUT DAVID SCHLUTER
An experienced IT Project and Program Manager with 15+ years of experience leading…
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