David Schluter
- Role
- Columbia Home Services
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
About David Schluter
An experienced IT Project and Program Manager with 15+ years of experience leading…
Experience
Present
Skills
- Call Center
- Customer Satisfaction
- Training
- Call Center Development
- Customer Experience
- Vendor Management
- Contract Negotiation
- Cross-Functional Team Leadership
- Management
- Team Building
- Coaching
- Ivr
- Performance Management
- Crm
- Customer Relationship Management (Crm)
- Operations Management
- Enterprise Resource Planning (Erp)
- Process Improvement
- Organizational Development
- Customer Retention
- Customer Service
- Call Center, Customer Service, Workforce Planning, Rpm, 6sigma, Crm, Ivr, Pbx
- Outsourcing
- Leadership
- Inbound Marketing
- Call Centers
- Workforce Management
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