Mike Schlenk

Mike Schlenk

Director, IT Infrastructure and Service Management @The University of Kansas Health System

Kansas City, MO, US
MOBILE NUMBERS
+19•••••••10

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WORK HISTORY

Nov 2018 — Present

Director, IT Infrastructure and Service Management @The University of Kansas Health System

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Kansas City, MO, US

Accountable for the organization\'s technology infrastructure, and IT Service Management capabilities. A strategic member of IT senior leadership; partners with peers and executive stakeholders to ensure that technology enables quality patient care and key organizational strategies and outcomes. Responsible for technical infrastructure including Server/Storage, Data Protection, Measuring/Monitoring, Automation, Data Centers and Networking/Telecom. Service management contains all ITIL processes including Incident/Change/Problem/Asset Management, OLA/SLA and Service Catalog.

EDUCATION

1991 — 1994

The University of Kansas

BS, Computer Science

SKILLS

Software DocumentationHealthcare Information TechnologyIntegrationTroubleshootingProcess ImprovementHl7HipaaHealthcareChange ManagementProject ManagementTeam LeadershipServersInformation TechnologyIT StrategyCross-Functional Team LeadershipManagementEnterprise SoftwareCustomer ServiceEhrCitrixData CenterVisioSystem AdministrationRevenue CycleErpBusiness IntelligenceLeadershipSoftware DevelopmentHealthcare ManagementTechnical SupportCrystal ReportsUnixMicrosoft ExchangeWeb DevelopmentIT ManagementErp/CrmLawsonProgrammingItilEmr

ABOUT MIKE SCHLENK

A career Healthcare IT professional and self-proclaimed tech-geek. Experienced in leadership, integration, infrastructure, architecture, application management/development, service management and leadership. I\'m a strong believer in process development, documentation, communication and \"bridging the gap\" between technical and non-technical staff.Never stop learning, never stop getting better. Do it because it\'s \"the right thing to do\". You can\'t excel at the big stuff without doing the small stuff well.I don\'t accept connection requests if I don\'t know you. If you can commit to no-spam/no-sales I may accept your request. To verify that you have read this and make that commitment, please mention \"pinball machine\" in your connecting message. Nothing personal, but cold-call-originated sales meeting is not going to happen. These calls will not be returned and emails of similar intent will have the domain blocked.

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