Schiff Adelson
Pre-Sales @ Slack - translating complex business needs into effective, transformative solutions.
- Role
- Lead Solution Engineer at Slack
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Schiff Adelson
I connect on LinkedIn with people who are actively engaged with me. I accept invitations from people I\'ve bonded with recently or who show an active interest in engaging so send a message!Passionate, creative, and obsessed with giving others the tools, knowledge, and guidance to succeed. I bring strong analytical and communication skills to bring award winning service to both internal and external clients by owning solutions to drive success in the big picture. My interpersonal skills and consistent follow through on successful outcomes has made me a trusted advisor to my clients who prevents issues from being escalated and is able to successful de-escalate situations when needed. My technical experience includes solution design, advanced spreadsheet functionality, working with software integrations, process development and guidance, technical documentation, project management, troubleshooting, coaching, and training,
Experience
Lead Solution Engineer
May 2025 — Present
Education
University of Puget Sound
Bachelor's degree, Sociology and Anthropology
2008 — 2013
Skills
- Writing
- Microsoft Word
- Sip Trunking
- Customer Service
- Remote Troubleshooting
- Adaptability
- Communication
- Microsoft Excel
- Powerpoint
- Public Speaking
- Network Troubleshooting
- Teamwork
- Qualitative Research
- Technical Documentation
- Microsoft Office
- Software as a Service (Saas)
- Innovation
- Networking
- Customer Satisfaction
- Social Media
- Research
- Problem Solving
- Voice Over Ip (Voip)
- Independence
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