Steven Chiarella

About Steven Chiarella

PROFESSIONAL OVERVIEW:13+ years of Noteworthy Leadership Experience - Lending, Banking and Retail ServicesFostered accelerated growth of loan outstanding net budget at both store and regional levels Managed sales, service, quality, and development initiatives to surpass profit/ performance goalsRecognized for diverse financial service leadership skills: producer, analyst, mentor, and facilitator Energized by opportunities to drive results and build trust with delivery of viable products/ servicesSpecialties: customer service, human resources, leadership, marketing, microsoft money, product management, retail,

Experience

1. VP Store Manager Iii South Broad Store

   TD

   Jan 2014 — Present

   Develops and manages the stores business portfolio including: deposits, loans, fees and expenses and lending for commercial, small business and consumer clients. Responsible for leading, coaching, and motivating the store team to deliver legendary employee and customer experience while achieving shareholder value through sales management. Coaches and develops store team ensuring on-going training, performance management, and talent development and is responsible for overall performance of the store through all Store Sales, Service and Supervisory Personnel. Promote TD brand through active leadership within the community.

Education

• Rowan University

  BS, Marketing

  1999 — 2002

• Wilmington University

  MBA, Business Administration

  2008 — 2010

Skills

• Credit
• Cross Selling
• Financial Services
• Small Business Lending
• Mortgage Lending
• Loans
• Commercial Banking
• Finance
• Business Development
• Loan Origination
• Underwriting
• Banking
• Financial Analysis
• Leadership
• Product Management
• Sales
• Commercial Lending
• Customer Service
• Retail Banking
• Credit Analysis
• Consumer Lending
• Marketing