Sarah MacDonald
Senior Program Manager, Customer Experience and Education, Toast
- Role
- Senior Program Manager, Customer Experience and Education at Toast
- Location
- Corvallis, OR, US
- LinkedIn followers
- 500 followers
About Sarah MacDonald
With 10 years of experience working in technical education and customer enablement, I’m driven to build systems and processes that optimize the educational experiences for users, fostering a more intuitive and delightful learning experience. With experience in content creation, operations, and directing technical and strategic roadmaps, my commitment lies in uplifting user communities through education, so that they can accomplish their goals and thrive.
Experience
Senior Program Manager, Customer Experience and Education
Apr 2023 — Present
Responsible for owning the technical and strategic roadmap for the tooling used to deliver an intuitive and delightful education experience that supports Toast\'s mission - to empower the restaurant community to delight guests, do what they love, and thrive.
Education
Georgetown University
Certificate, Education Policy and Program Evaluation
Barnard College
Bachelor of Arts (B.A.), Art History
General Assembly
Web Development Immersive
Santa Fe Community College
Licentiate degree, Elementary Education and Teaching
Skills
- Research
- Academic Advising
- Editing
- Photoshop
- Program Development
- Student Counseling
- Writing
- Teaching
- Student Development
- Educational Workshops
- Strategic Planning
- Graphic Design
- Public Speaking
- English
- Event Planning
- Powerpoint
- Budgets
- Community Outreach
- Nonprofits
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