Schebna Junior
Customer Service Representative @BMO
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WORK HISTORY
Customer Service Representative @BMO
Calgary, AB, CA
Providing splendid customer services to customers in a friendly and courteous manner at all times - Having sufficient knowledge about the banking products and services and respond to all inquiries accordingly - Improving customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay - Ensuring that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties - Informing and suggest new banking products to customers
EDUCATION
Bow Valley College
Diploma
ABOUT SCHEBNA JUNIOR
Customer success oriented. With a background in law and experience in the public administration field, I bring a unique perspective to my role. I am passionate about people management and find fulfillment in guiding my team to success. My journey from practicing law in my home country to working in public administration has equipped me with valuable skills in communication, problem-solving, and leadership. Additionally, I have a keen interest in supply chain management, where I appreciate the intricacies of optimizing processes and ensuring efficiency.
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