Sofian Charbaux
Product Design Lead @Diabolocom
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WORK HISTORY
Product Design Lead @Diabolocom
Paris, FR
Leading the design strategy and user experience (UX) for Diabolocom\'s CCaaS (Contact Center as a Service) solution, ensuring seamless and intuitive interactions for users.• Driving Design Vision: Defining and implementing a cohesive design vision that aligns with business objectives and enhances user satisfaction.• Managing Design Systems: Overseeing the creation, evolution, and maintenance of a scalable Design System to ensure consistency across all platforms and products.• Team Collaboration: Partnering with cross-functional teams, including Product Managers, Engineers, and stakeholders, to integrate design seamlessly into the product development lifecycle.• Advancing UX Excellence: Conducting user research, usability testing, and data-driven design improvements to optimize workflows and deliver user-centric solutions.• Mentorship and Leadership: Supporting and guiding the design team to foster a culture of innovation, collaboration, and continuous learning.
EDUCATION
Pixem Institut
Bachelor's Degree, Web Developement, Digital/Multimedia and Information Resources Design
Lycée Léon Bourgeois
High School Diploma, General Studies
SKILLS
ABOUT SOFIAN CHARBAUX
Experienced Senior UX Designer and UX Engineer with 7+ years at Agoda, specializing in Design Systems, Design Tokens, white-labels, and Figma tools. Co-founded the Agoda Design System (ADS), ensuring design consistency across designs and React frameworks. My professional journey is centered around transforming complex concepts into accessible and meaningful solutions. I thrive in team settings, where collaboration with like-minded individuals fuels innovation and growth. Passionate about leveraging data-driven methodologies to enhance user experiences and deliver robust, user-centric products.https://sofian.design/
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