Lionel Schaffhauser
Head of Product Management - Hospitality - Platform Foundation & User Experience @Amadeus
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WORK HISTORY
Head of Product Management - Hospitality - Platform Foundation & User Experience @Amadeus
Nice, FR
Head of Product Management at Amadeus, leading product management and UX teams in a scaled-agile structure, overseeing user experience and platform foundation for Amadeus Hospitality product portfolio. My scope includes the following transversal end-to-end capabilities, from strategy definition to execution, adoption and governance:• Identity and Access Management (IAM) and Security• Product portal and User Experience• Developer portal and API management• Data, Reporting, and AI
EDUCATION
École des Mines de Saint-Étienne
Master of Science, General Engineering
Institut Supérieur d'Informatique et d'Automatique / Ecole nationale supérieure des Mines de Paris
Master of Science, Computer Science
SKILLS
ABOUT LIONEL SCHAFFHAUSER
After having started my career in the software development field, I followed a natural progression from very technical responsibilities to more and more business ones in product management, as my reputation for competence grew. In 2010, I followed my penchant for entrepreneurship, and co-founded an ambitious start-up software company. I am now Head of Product Management at Amadeus, leading product management and UX teams in a scaled-agile structure, overseeing user experience and platform foundation for Amadeus Hospitality product portfolio. My scope includes the following transversal end-to-end capabilities, from strategy definition to execution, adoption and governance:• Identity and Access Management (IAM) and Security• Product portal and User Experience• Developer portal and API management• Data, Reporting, and AIMy goal is to drive software solutions and innovation that resonate with their market. I aim to define a clear vision with a customer-oriented and business mindset, to create the conditions for success, and to foster engagement.My key strengths are:• Excellent communication skills allowing me to establish solid professional relationships with people from diverse organizations and functions worldwide• Rapid understanding of the business value of technology and market trends in addition to a deep and broad knowledge of software ecosystems allowing me to quickly be recognized as a subject matter expert on complex topics• Curious blend of creativity and pragmatism backed up with strong analytical skills• Demonstrated leadership driving business and creating engagement
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