Scott Frank
- Role
- Program Manager - Global Customer Quality Assurance at JLL
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Scott Frank
Scott Frank is a strategic business operations leader with a deep commitment to ethical…
Experience
Program Manager - Global Customer Quality Assurance
May 2023 — Present
Develop, maintain, and evolve a global quality assurance program with a focus on customer experience, process improvement, and productivity automations.
Education
Prince William Sound College
Associate of Arts (A.A.), Multi-/Interdisciplinary Studies, General
2003 — 2007
Skills
- Leadership
- Training
- Loss Prevention
- Store Management
- Supply Chain
- Interviewing Skills
- New Store Openings
- Performance Management
- Interviewing
- Shrinkage
- P&L
- Management
- Big Box
- Coaching
- Inventory Management
- Store Operations
- People Development
- Assortment
- Team Building
- Payroll
- Forecasting
- Multi-Unit
- Pos
- Customer Retention
- Associate Development
- P&L Management
- Inventory Control
- Customer Experience
- Visual Merchandising
- Profit
- New Store Development
- Interviews
- Customer Service
- Sales
- Customer Satisfaction
- Retail Sales
- Merchandise Planning
- Driving Results
- Consumer Electronics
- Merchandising
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