Steven Cervera
- Role
- Defense Counterintelligence and Security Agency (Dcsa) at Defense Counterintelligence and Security Agency (DCSA)
- Location
- Sierra Vista, AZ, US
- LinkedIn followers
- 500 followers
About Steven Cervera
Innovative, experienced, and ITIL Certified Service and Support Professional (Engineering…
Experience
Defense Counterintelligence and Security Agency (Dcsa)
Defense Counterintelligence and Security Agency (DCSA)
Present
Skills
- System Administration
- Problem Management
- Leadership
- Enterprise Software
- Enterprise Architecture
- Consulting
- Service Desk Management
- Customer Relationship Management (Crm)
- Itil
- Service Delivery
- Technical Support
- Business Analysis
- Management
- Team Building
- Project Management
- Networking
- Team Management
- Incident Management
- Business Process Improvement
- Training
- Testing
- Business Process
- Software Documentation
- Sdlc
- Solution Architecture
- IT Management
- Integration
- Infrastructure
- Databases
- Requirements Gathering
- Process Improvement
- Information Technology
- Professional Services
- IT Service Management
- Itil Certified
- Change Management
- Configuration Management
- Business Intelligence
- Support Services
- Itil Process Implementation
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