Shannon Riddle

About Shannon Riddle

Experienced User Research Professional committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Expertise working with mobile, hardware, search, maps, video games, and voice user interfaces. Hands-on experience with Quick Pulse Studies, usability tests, user and market research, experiment design, surveys, competitive reviews, field studies, paired comparisons, structured interviews, task analysis, heuristic review, paper prototyping and card sorting, as well as analyzing results and turning them into actionable items. Exceptionally quick learner with the ability to learn new, complex technologies.Specialties: Mobile, Hardware, Search, Maps, Video Games, Ethnography, Usability, User Experience, User Research, Behavioral Sciences, Language Processing, Psycholinguistics, Research, Research Design, Data Entry, Statistical Analysis, SPSS, NUI, VUI, voice

Experience

1. Senior User Research Manager

   Expedia Group

   Nov 2022 — Present · Seattle, WA, US

Education

• The University of Edinburgh

  MSc, Psycholinguistics

  2006 — 2007

• University of Washington

  BS, Psychology

  2002 — 2005

• University of Washington

  Graduate Certificate, User-Centered Design

  2009 — 2010

Skills

• Mobile Applications
• Usability Testing
• Ethnography
• Research
• Usability Engineering
• Search
• Information Architecture
• Video Games
• Statistics
• Game Research
• User Interface Design
• Spss
• Human Computer Interaction
• User Research
• Eye Tracking
• Tobii
• Contextual Inquiry
• Heuristic Evaluation
• Card Sorting
• User-Centered Design
• Ovo
• User Experience
• Interaction Design
• Mobile
• Usability
• Interviews
• Research Design
• Mobile Devices
• User Interface
• Persona