Sergio Zamora
Vaco Ad Review Qa Analyst at Google @Vaco
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WORK HISTORY
Vaco Ad Review Qa Analyst at Google @Vaco
San Francisco, CA, US
Created a responsive Google Sheet to document QA efforts under the Visual Formats workflow. Collaborated with supervisor weekly to update and make the QA tool easier to navigate and yield clear data.Presented findings weekly to the team and clarified grey areas in order to increase the success rate percentage. Proposed new processes and tools in order to decrease errors under specific criteria.Maintained Visual Formats Ad reviews and curation efforts for Gallery Ads workflow. Reviewed colleagues’ tasks weekly utilizing data extraction and Google Sheets in order to document and analyze the expanding team’s qualityAnalyzed the team’s performance twice a week by using pivot tables and visualizing data through logical graphsEstablished weekly appeal opportunities in order for colleagues’ to study their errors and adapt to evolving guidelines; engaging in conversations that allowed for changes in guidelines and an increase in individual’s qualityBecame POC and subject expert, coaching new hires through guidelines and ad review decisionsManaged productivity on the weekends in order to uphold a 24 hour turnaround time on ad reviews
EDUCATION
Foothill College
Data Analytics and Business Communications
ABOUT SERGIO ZAMORA
A young professional trying to continue his career and education in program management. Though my preferred industry is \'Information Technology and Services\' I believe that my current skills and experience will help me adapt and grow into an array of managing roles. Recently Introduced myself to the logistics/ shipping industry in which my IT background and project coordination studies allowed to me become a key asset within a small, demanding team. Currently working at Google for VacoSF assisting with Ad content review QA
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