Steve Brown
Chief Customer Officer @Actava.Ai
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WORK HISTORY
Chief Customer Officer @Actava.Ai
Toronto, ON, CA
Co-founded actAVA.ai with Vlocity alumni Kevin Riley (CEO) and Frank Wang (CTO), leading customer strategy to close the “last mile” gap in healthcare AI deployments.• Lead unified Solutions & Forward Deployed Engineering teams, driving rapid delivery of secure, agentic AI for healthcare and life sciences.• Collaborated with the product team to successfully release KORA v1—the Healthcare AI Factory—featuring BLUE (orchestration), RED (governance), and GREEN (reinforcement learning) engines with HIPAA-grade Zero-Trust security.• Secured the company’s first customer contract shortly after launch and built a strong pipeline of additional opportunities through targeted demos and industry GTM efforts.• Drive customer feedback loops to accelerate product evolution and ensure agentic AI solutions meet clinical and regulatory standards.
EDUCATION
Western University
Bachelor of Science (B.Sc.), Computer Science
SKILLS
ABOUT STEVE BROWN
Hello! I\'m a dynamic leader with over 25 years of experience in pre-sales, demo engineering, and sales enablement. My career journey has taken me through diverse industries, including Communications, Media, Utilities, Automotive, Insurance, Health, and the Public Sector, where I\'ve consistently achieved and surpassed sales goals.At Vlocity, I built and led top-performing global teams, expanding from 10 to 120 SEs in just five years. The team then grew to 185 SEs in the next 2 years as part of Salesforce Industries (Vlocity acquisition).My expertise lies in creating innovative growth strategies, turning around underperforming teams, and pivoting businesses to new revenue opportunities. I pride myself on my executive presence and my ability to clearly communicate complex technical concepts to C-suite executives, bridging the gap between business and technology to drive organizational success- Pre-Sales Excellence: Drove global expansion of pre-sales teams, establishing new geo teams in APAC and LATAM- Technical Leadership: Directed the design, development, and sales of cutting-edge digital solutions, including Cloud (SaaS), Internet, and Connected Devices- Industry Innovation: Specialized in transforming horizontal technologies into deep industry solutions, consistently doubling revenue and SE capacity annually- Effective Communication: Articulated the business and technology benefits of complex solutions to senior IT leadership, fostering trusted advisor relationships- Integration & Alignment: Successfully integrated acquired teams into larger organizations, ensuring seamless transitions and goal alignment.\'! I thrive on challenges and am passionate about driving growth and innovation. Feel free to reach out to me for collaborations, networking, or just to share ideas. 🤝
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