Suzan B.

About Suzan B.

My personal mission is to build AI powered health related digital products that empower…

Experience

1. Senior Product Manager

   Aduro

   Feb 2021 — Present

   Own and manage Aduro’s core revenue-driving B2B health and wellbeing enterprise platform, serving over members across 50+ clients. Which involves shaping the strategic vision, outlining roadmaps, defining features, and ensuring the successful execution of those plans. Leading four global Scrum teams, effectively manages multiple concurrent initiatives, leveraging agile methodologies to drive consistent delivery of substantial business value. This approach has led to an impressive 70% increase in client satisfaction, and a remarkable 4.2 / 5 member satisfaction score- Successfully launched a novel program design tailored to resolve a complex customer issue, enabling the migration of our largest client (with over $3 million in CARR) to Aduro’s proprietary platform- Effectively coordinated the delivery of a secure automated program reporting system, which led to a 50% reduction in the manual workload for cross-functional teams managing ad-hoc client reporting requests- Led the development of integrating Braze, enhancing member engagement and registration by delivering highly targeted messaging. This achievement resulted in exceeding the company\'s key performance indicators (KPIs) for weekly active users (WAU), and overall member registration.

Skills

• E-Commerce
• Product Management
• Nutritional Analysis
• Testing
• Management
• Quality Assurance
• Cpr Certified
• Software Documentation
• Databases
• Crm
• Cross-Functional Team Leadership
• Omniture
• Agile Project Management
• Multivariate Testing
• Web Applications
• Fitness Consulting
• Product Development
• A/B Testing
• Agile Methodologies
• Analytics
• Strategy
• User Experience
• Visio
• Fitness Training
• First Aid
• Web Analytics
• Sdlc
• Project Management
• Nutrition Education