Spencer McCluskey

About Spencer McCluskey

Strategic leader in customer partnerships and enterprise delivery, helping organizations translate complex goals into measurable business outcomes. With 13+ years of experience across organizations including, Block (formerly Square), Microsoft, and Starbucks, I specialize in guiding Tier 1 customers through high-impact initiatives that require strong executive alignment, scalable systems, and disciplined cross-functional execution. My background across marketing, brand, partnerships, and technical delivery gives me a unique perspective on connecting customer strategy, operational excellence, and technology enablement. I’m known for bringing structure to ambiguity and building operational frameworks that enable teams and customers to scale.CORE COMPETENCIESOrganizational Efficiency | Trusted Advisor | Adaptability | Scum Methodology | Agile Framework | Team Management Leadership | Time Management | Teamwork | M365 | CoPilot | ChatGPT | G-Suite | Salesforce | Figma | Lucidchart | Miro | BigTime | Slack | Jira | Confluence | Partner Marketing | Brand Awareness | Experiential Marketing | Prompt Engineering LEADERSHIP PRINCIPLESEmpathy | Client-Centric Approach | Empowerment | Strategic Planning | Ethical Conduct

Experience

1. Director, Customer Success

   Kopius

   Dec 2025 — Present · Seattle, WA, US

Education

• University of San Diego

  B.A.

Skills

• Salesforce.com
• Personal Chef Services
• Account Management
• Social Media
• Cold Calling
• Sales
• Customer Satisfaction
• New Business Development
• Marketing
• Sales Operations
• Direct Sales
• Advertising
• Social Networking
• Social Media Marketing
• Lead Generation
• Marketing Strategy
• Web Analytics
• Facebook