Shannon James

About Shannon James

Accomplished and dynamic Senior HRBP with 13 years of experience driving…

Experience

1. Senior Human Resources Business Partner

   Storable

   Aug 2018 — Present

   Guide HR operations while facilitating business objective attainment, inaugurating innovative initiatives, and resolving complex issues in collaboration with senior leadership. Consult and advise C-level executives while designing and integrating talent management/retention, metric management, and people ops strategies. Oversee succession planning and workforce development. Create and conduct data analytics on KPIs to deliver a story for the business. Established and promoted HR initiatives across all areas while managing change after two acquisitions where there was an absence of any HR programs. Built policies, procedures, and programs for new acquired companies in our portfolio. Assisted company President to secure permanent office in Raleigh in addition to establishing personal brand and goals for SOPs and culture to drive engagement. Enhanced talent retention by designing creative solutions including establishing coaching/mentorship, peer to peer, and recognition programs increasing development and employee engagement scores. Drove company culture transformation by creating and incorporating change initiatives such as funding for hands free devices for milk storage for traveling moms, EGRs, and Bucketlist, our internal peer to peer recognition platform. Championed organization success while maintaining both external and internal customer satisfaction across mergers/acquisitions by leading efforts for HR system integrations while partnering with Payroll/Benefits and other cross-functional teams. Improved operations by reviewing metrics such as exit data, forecasting outcomes, and proactively developing solutions for departments with high levels of attrition, those exiting for career opportunities, etc. Solutions included writing competencies for career progression as well as coaching/mentor programs. Supported business response to covid19 by acting as co-lead for decommissioning office and addressing needs for those transitioning to 100% distributed work.

Skills

• Employee Benefits
• Onboarding
• Program Management
• Customer Service
• Human Resources
• Nonprofits
• HR Consulting
• Payroll
• Policy
• Organizational Development
• Leadership Development
• Deferred Compensation
• Talent Acquisition
• New Hire Orientations
• Recruiting
• Performance Management
• Hiring
• Research
• Labor Relations
• Leadership
• Microsoft Office
• Succession Planning
• Temporary Placement
• Management
• Career Counseling
• Personnel Management
• Community Outreach
• Employee Relations
• Access
• HR Policies
• Resume Writing
• Coaching
• Training
• Talent Management