Steve Bercovici
Senior Product Operations Manager @Float
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WORK HISTORY
Senior Product Operations Manager @Float
Toronto, ON, CA
Financial and Banking Partnerships @ Float
EDUCATION
Ivey Business School at Western University
Master of Business Administration (M.B.A.)
McGill University
BCOM
SKILLS
ABOUT STEVE BERCOVICI
I passionately take ownership of high potential concepts that may have been prototyped successfully but need to be implemented at scale in order to unlock the benefits in a meaningful way. I do so by bridging the gap between strategy, technology, and operations. I\'m adept at devising a pragmatic structure for success, never turning down a challenge to negotiate an agreement or build consensus. I like getting my hands dirty in different areas but thrive in partnership building and negotiation. As a leader, I\'m known for helping team members capitalize on their strengths, often unrealized ones. Areas of expertise: • Partnerships • Negotiation • Process improvement and automation • Consulting • Data Analysis, SQL • Customer Experience • Program management • People leadership and coaching • Regulatory research • Business case modeling • Cross-functional change • Call / contact centres • Technology implementation
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