Satyajit B.

About Satyajit B.

As the Vice President of Program Management at Citi, I lead large-scale digital transformation and IT modernization initiatives across the enterprise — ensuring delivery excellence, business alignment, and measurable customer impact. I oversee diverse, cross-functional programs that span Offer Management, MarTech, AML, AI & ML Projects, and data governance, driving efficiency, scalability, and compliance across global operations.With over 10 years of experience across finance, e-commerce, medical devices, and public sector projects, I bring a unique blend of technical depth and strategic program leadership. My background includes hands-on expertise in Agile (Scrum, Kanban), PEGA, Salesforce, SAP BW, data analytics, and reporting, paired with strong business acumen and stakeholder management.I’m passionate about simplifying complexity and transforming ideas into outcomes through data-driven decision-making and customer-centric design. My credentials include an MBA (KIIT), MS in Information Technology (Illinois Institute of Technology), and professional certifications in PMP and CSM.Currently pursuing a PhD in Business and Project Delivery (University of the Cumberlands), my research focuses on how Agile culture, leadership, and methodologies accelerate digital transformation success — bridging academic insight with real-world program execution.

Experience

1. Vice President - Digital Tech Program Manager

   Citi

   Jan 2022 — Present · Dallas-Fort Worth, TX, US

   Lead enterprise-scale digital transformation and modernization programs across Offer Management System, MarTech, KTLO, AML, Branded Cards, PCI Compliance, and Retail Bank Screening (NAM) portfolios.Oversee all technology components of complex, cross-functional initiatives — including program planning, execution, timing, functionality, quality, and cost management.Drive strategy-to-execution alignment, converting business objectives into actionable technology roadmaps that accelerate delivery and improve efficiency by up to 30%.Apply deep expertise in IT project leadership, governance, and delivery, ensuring programs integrate effectively across business, technology, and compliance functions.Partner with engineering, product, risk, and operations leaders to deliver scalable, compliant, and customer-centric solutions.Implement robust program governance frameworks with RAID-based controls, ensuring transparency, audit readiness, and 100% compliance with regulatory standards.Provide executive-level dashboards and strategic updates to CIO, CTO, and senior leadership; influence prioritization, investment, and roadmap decisions.Share accountability for budget management, resource allocation, and policy formulation; ensure optimal cost utilization and value realization.Evaluate and coach teams, making decisions on hiring, performance, and professional development to build high-impact, accountable delivery organizations.Apply evaluative judgment and analytical reasoning to resolve complex, cross-domain issues with firm-wide implications.Establish delivery standards and best practices, ensuring consistent execution quality and adherence to Citi’s global frameworks.Persuade and influence through strong communication and diplomacy skills; partner effectively across internal and external stakeholders.

Education

• Illinois Institute of Technology

  Master of Science - MS, Information Technology

  2014 — 2016

• KIIT School of Management (KSOM), Bhubaneswar

  Master of Business Administration (M.B.A.), Marketing, Finance

  2007 — 2009

• Ravenshaw University

  Bachelor of Science - BS

  2002 — 2005

• University of the Cumberlands

  Doctor of Philosophy - PhD, Buiness & Project Delivery

• Utkal University

  Master's degree

  2005 — 2007