Stephen Baeten
- Role
- Senior Support Services Manager at Vmware
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Stephen Baeten
I am now refreshed, inspired and Retired | s••••••••@gmail.com | Global Support Manager…
Experience
Senior Support Services Manager
Jun 2021 — Present · Chicago, IL, US
Deliver world-class support to key premier customers resulting in operational excellence.• Manage and build relationships while delivering superior service and support to customers.• Champion and implement initiatives to standardize core procedures, best practices, escalation management, and administrative tasks.• Provide value through all phases of engagement to align with customer success goals and expand revenue opportunities.
Education
University of Wisconsin-Madison
Bachelor of Science - BS, Computer Electronics
Skills
- Software as a Service (Saas)
- Storage
- Enterprise Storage
- Cluster
- Cloud Computing
- Cross-Functional Team Leadership
- Sun
- Computer Hardware
- Enterprise Software
- Enterprise Architecture
- Solaris
- Customer Satisfaction
- Program Management
- Virtualization
- Management
- Disaster Recovery
- Saas
- San
- Data Center
- Hardware
- Storage Area Network (San)
- Sales Operations
- Customer Service
- Coaching
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