Sayon Banerjee
Customer Service Specialist @Adani Logistics Ltd
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WORK HISTORY
Customer Service Specialist @Adani Logistics Ltd
Ahmedabad, IN
1.Managing and nurturing customer relationships to uphold the highest service standards2.Exceeding customer expectations by delivering exceptional service and ensuring satisfaction3.Coordinating and overseeing system-oriented activities in Rail & Trucking Operations, optimizing container movement efficiency4.Cultivating strong customer relationships, and resolving issues promptly and professionally5.Facilitating clear and concise communication between internal teams and external customers to understand requirements and address concerns effectively6.Demonstrating meticulous attention to detail, ensuring accuracy in documentation and operational processes7.Exhibiting exceptional organizational skills to effectively manage multiple responsibilities and meet deadlines8.Identifying and resolving issues in customer service and operational activities, employing critical thinking and problem-solving skills9.Maintaining a high level of professionalism and upholding the reputation of Adani Group through outstanding service delivery and efficient operations management
EDUCATION
Delhi Public School, Bokaro Steel City.
HSC
Durgapur Institute of Advanced Technology & Management
Bachelor of Technology - BTech
Regional College of Management (RCM), Bhubaneswar
Postgraduate Degree
Delhi Public School Bokaro Steel City
Senior Secondary Certificate
Success IT Hyderabad
SAP MM Training
ABOUT SAYON BANERJEE
Result-driven professional offering over 8 and half years of experience in supply chain & …
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