Sayanna Dey
Technology Lead @Infosys
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WORK HISTORY
Technology Lead @Infosys
Kolkata, IN
ABOUT SAYANNA DEY
IT Professional with overall work experience of 9+ years, having primary expertise as M365 Administrator with over 5+ years of expertise in managing SharePoint Online, Exchange Online, Teams, OneDrive, Entra ID & Microsoft 365 Security & Compliance. Proficient in PowerShell scripting, user provisioning, and ensuring high system uptime. Adept at troubleshooting and providing end-user support in a dynamic environment.Tools & Technologies worked on: • SharePoint Online & OneDrive Administration.• Exchange Online & Outlook Configuration.• Microsoft Teams setup & Management.• PowerShell Scripting & Automation.• Microsoft Entra ID & Identity Management.• Service Health Monitoring & Incident Management• SharePoint Server 2013/2016 Legacy Environment (On-Premises) • Power Automate• SharePoint Migration (Sharegate Migration Tool)Key Job Roles & Responsibilities • Currently fulfilling the role of technical lead of M365 track in the project. This includes managing a team of 5 members, ensuring all the customer deliverables are met within stipulated timelines and ensuring zero downtime of the applications.• Responsible for creating and maintaining detailed documentation for Office 365 configurations and procedures, improving team knowledge sharing.• Use PowerShell scripting to automate repetitive tasks, manage bulk changes and generate reports for Office 365 services.• Responsible for finding areas of automation and getting them implemented.• Responsible for helping resolve technical issues with M365 applications and services and further coordinating with 3rd party vendors wherever required.• Responsible for implementing new features and functionalities within the tenant.• Responsible for implementing SharePoint Governance.Achievements• Successfully integrated third-party applications (Adobe Sign) with M365, thereby improving workflow efficiency.• Implemented Multi Factor authentication for all users thereby increasing security compliance. • Successfully performed tenant to tenant migration (SharePoint & OneDrive)• Integrating backup and recovery solution (Barracuda) for Office 365 data; ensuring business continuity.
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