Sayali M
Customer Success | SaaS & Digital Marketing Expert | Specializing in Customer Retention, Onboarding, and CRM Strategies
- Role
- Director - Client Engagement at Sherlockai By Infinite Analytics
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sayali M
Throughout my career in Customer Success Management, I’ve learned that success isn’t just about keeping customers happy, it’s about turning them into lifelong advocates. In the fast-paced world of SaaS and Digital Marketing, businesses need more than just technology; they need a strategic partner who can align their goals with measurable results. That’s where I thrive.Currently leading Outcomes-driven campaigns at Pixis, I help brands unlock the power of AI-driven marketing optimizations to enhance performance, efficiency, and revenue growth. Managing 20+ brands across APAC and India, I have successfully scaled outcomes campaigns from $143K to $2.5M, optimizing for awareness, consideration and performance strategies across industries like automotive, F&B, banking, FMCG, and aviation.What sets me apart is my ability to bridge the gap between data and strategy, translating complex marketing insights into actionable growth opportunities. By leveraging AI, predictive analytics, and customer insights, I help brands reduce churn, optimize customer journeys, and drive sustainable revenue growth. My expertise extends beyond campaign management, I partner with sales, marketing, and product teams to create customer-centric strategies that not only meet KPIs but exceed expectations.What drives me? Seeing a campaign go from good to great through data-driven optimization. Helping clients scale their marketing efforts with precision. Building long-term relationships that transform customers into brand ambassadors.If you’re looking for a customer success leader who can help you maximize marketing ROI, enhance AI-driven strategies, and drive real business impact, let’s connect!
Experience
Director - Client Engagement
Sherlockai By Infinite Analytics
May 2025 — Present · Mumbai, IN
Education
The ICFAI University, Tripura
Master of Business Administration - MBA, Marketing
Shri Guru Gobind Singhji Institute of Engineering and Technology, Vishnupuri, Nanded
Bachelor of Technology - BTech, Textile technology
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.