Sayak Gope
- Role
- Key Account Manager at Shiprocket
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Sayak Gope
Experienced in Sales and Marketing with a demonstrated history of working for more than…
Experience
Key Account Manager
Mar 2022 — Present · New Delhi, IN
Roles & Responsibilities:\\\\n\\\\n* Serving as the one point contact for assigned clients.\\\\n* Responsible for providing a timely response to inquiries from clients include responsibilities\\\\ncross-functional team owners.\\\\n* Works closely with other teams to ensure client\\\\nsatisfaction.\\\\n* Manages the delivery of service for assigned\\\\naccounts.\\\\n* Achieves the monthly sales target.\\\\n* Day to day interaction with clients regarding their\\\\nbusiness requirements and queries.\\\\n* Taking care of top escalation, ensure revert on every\\\\nemail of a client on time by the team.\\\\n* Meeting with clients for their expansion needs\\\\noperational planning.\\\\n* Have a good understanding of issues faced by the\\\\nclients and their solutions.\\\\n* Meeting client on a regular interval on performance,\\\\nload increment, relationship building.\\\\n* Understanding and fulfilling clients requirements.\\\\n* Analyze data completely i.e. from first mile to last mile.\\\\n* Work closely with Operations and product teams in\\\\norder to fulfill clients requirements.\\\\n* Coordinating and communicating various reports to the client as and when required.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
University of Calcutta
Bachelor of Commerce - BCom(H), Accounting and Finance
2014 — 2017
Springdale High School
Higher Secondary, Business/Commerce, General, A
2012 — 2014
Institute of Management Studies (IMS) Ghaziabad - Business School
PGDM, Marketing and International Business, A
2018 — 2020
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