Saya Patel

Implementation Project Manager @Fiserv

Berkeley Heights, NJ, US

Lead, coordinate, and execute client implementations, ensuring alignment with business objectives and timelines- Engage directly with clients to gather requirements, set project expectations, and deliver tailored solutions- Utilize advanced business analysis techniques to support clients throughout the pre-production, testing, and go-live phases- Proactively manage multiple projects concurrently, ensuring adherence to deadlines and quality standards- Provide post-implementation support, including training and troubleshooting to guarantee client satisfaction- Collaborate with cross-functional teams to drive project success and foster strong client relationships- Identify and resolve potential issues with a focus on continuous improvement and operational excellence.

Rutgers University

Bachelor's degree, Public Administration

New Jersey Institute of Technology

Master of Business Administration - MBA, Project Management